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Cancellation Policy

We totally understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our clothing and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation below for details (Not include the in stock items).

---Cancelled within 12 hours after you paid, you can get full refund, because the fabric has not been cut.

---Cancelled 12 hours later and 36 hours before will be charged 30% of the Merchandise purchase price as a cancellation fee. Because the fabric was cut after 12 hours you paid, you will be changed for the fabric cost.

---Cancelled after 36 hours, you still can get 50% of the merchandise purchase price refund.

---So sorry, we do not accept the cancellation after 72 hours.

If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation.

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